Description
Director's Order imposed on Maxime St-Hilaire and Chief Wood Finishing Inc to cease entering into prepaid contracts with residential consumers until the licensing requirements under section 104(1) of the Consumer Protection Act have been met, to ensure that all prepaid contracts are in writing and include the terms required by the Act and the Prepaid Contracting Business Licensing Regulation, to ensure all money is refunded to consumers within 15 days after a prepaid contract is cancelled, and to cease doing or saying anything that might reasonably deceive or mislead a consumer.
Updated
June 2, 2023
Tags
Resources
Title and publication information
Type
Extent
6 pages
Frequency
Once
Publisher / Creator Information
Creator
Publisher
Service Alberta and Red Tape Reduction
Resource Dates
Date Created
2023-06-02
Date Added
2023-06-06T20:20:41.929240
Date Modified
2023-06-02
Date Issued
2023-06-02
Audience information
Language
Identifiers
Usage / Licence
Usage Considerations
A director’s order can be issued for any breach of the Consumer Protection Act, the Cemeteries Act or their regulations and is used as a tool that requires a person to come into compliance with legislation. A director's order can be issued to a supplier if the supplier: has breached the Consumer Protection Act or Regulations; uses any form, agreement, letter or other document that's misleading or contains a term that misrepresents fair trade regulations; or publishes an advertisement that's misleading or contains a term that breaks fair trade regulations. The director's order can direct a person to stop engaging in anything that's described in the order, and to take any measures specified in the order to ensure that fair trade regulations are followed.
Licence
Contact
Contact Name
Consumer Contact Centre
Contact Email
Contact Other
Toll free: 1-877-427-4088