All Resources

Director's Order: Brian McDermott, Service King Home Services Inc. & Pro Star Plumbing Heating & Drains Inc

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Director's Order imposed on Brian McDermott, Service King Home Services Inc. and Pro Star Plumbing Heating & Drains Inc. to cease charging a price for goods and services that grossly exceeds ... More ≫

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Director's Order imposed on Brian McDermott, Service King Home Services Inc. and Pro Star Plumbing Heating & Drains Inc. to cease charging a price for goods and services that grossly exceeds the price at which similar goods or services are readily available without informing the consumer of the difference in price and the reason for the difference.

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Undertaking: Atlantic Van Lines Inc.

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Undertaking made by Atlantic Van Lines Inc. to the Director of Fair Trading in acknowledgement of wrongfully failing to comply with the provisions of the Consumer Protection Act.

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Unfair practices : The Consumer Protection Act [2019]

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The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. The legislation applies if: the consumer or supplier lives in Alberta; ... More ≫

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The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. The legislation applies if: the consumer or supplier lives in Alberta; the offer or acceptance is made in or sent from Alberta; the unfair practice is made or received in Alberta and involves a supplier’s representative. An unfair practice may occur even if a consumer transaction was not entered into or concluded

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Pratiques déloyales : la loi sur la protection du consommateur

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Pratiques déloyales - Loi sur la protection du consommateur - La Consumer Protection Act (loi sur la protection du consommateur) protège les consommateurs contre les pratiques commerciales ... More ≫

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Pratiques déloyales - Loi sur la protection du consommateur - La Consumer Protection Act (loi sur la protection du consommateur) protège les consommateurs contre les pratiques commerciales déloyales avant, pendant ou après une transaction. La loi s'applique si : le consommateur ou le fournisseur vit en Alberta, l'offre ou l'acceptation est faite en Alberta ou envoyée depuis l'Alberta, la pratique déloyale est faite ou reçue en Alberta et implique un représentant du fournisseur. Une pratique déloyale peut se produire même si une transaction n'a pas été engagée ou conclue.

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Director's Order: Gienow Canada Inc. dba Gienow Renovations

Description

Director's Order imposed on Gienow Canada Inc., doing business as Gienow Renovations, to cease doing or saying anything that might reasonably deceive or mislead a consumer, and to cease making ... More ≫

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Director's Order imposed on Gienow Canada Inc., doing business as Gienow Renovations, to cease doing or saying anything that might reasonably deceive or mislead a consumer, and to cease making representations that a consumer transaction involves or does not involve right, remedies or obligations that is different from the fact.

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Director's Order: Red Seal Inspections Inc. & Trevor John Sczesny

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Director's Order imposed on Red Seal Inspections Inc. and Trevor John Sczesny to ensure that they will not enter into home inspection contracts with consumers until the licensing requirements have ... More ≫

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Director's Order imposed on Red Seal Inspections Inc. and Trevor John Sczesny to ensure that they will not enter into home inspection contracts with consumers until the licensing requirements have been met, to ensure that every home inspection contract includes the consumer's address, to ensure that every home inspection contract includes the name of the home inspector conducting the inspection and the home inspector's licence number, to ensure that every home inspection contract includes the date on which the home inspection is to occur, to ensure that every home inspection contract includes the date the completed home inspection report is to be provided to the consumer, to ensure that every home inspection contract includes the address of the dwelling to be inspected, and to cease doing or saying anything that might reasonably deceive or mislead a consumer.

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Director's Order: Green Drop Lawns Ltd.

Description

Director's Order imposed on Green Drop Lawns Ltd. to cease committing all unfair practices and negative option practices under the Consumer Protection Act

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Director's Order: Danny Z. Fridrich & Calgary's Best Sunrooms Inc.

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Director's Order imposed on Danny Z. Fridrich and Calgary's Best Sunrooms Inc. to ensure that all prepaid contracts are in writing and include the terms required by the Prepaid Contracting ... More ≫

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Director's Order imposed on Danny Z. Fridrich and Calgary's Best Sunrooms Inc. to ensure that all prepaid contracts are in writing and include the terms required by the Prepaid Contracting Business Licensing Regulation and the Consumer Protection Act, to cease doing or saying anything that might reasonably deceive or mislead a consumer, and to ensure all money is refunded to consumers within 15 days after a prepaid contract is cancelled.

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Director's Order: David Tiefenbach & Atta-Boy Property Inspections (Edmonton) Inc.

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Director's Order imposed on David Tiefenbach and Atta-Boy Property Inspections (Edmonton) Inc. to cease making representations that a consumer transaction involves or does not involve rights, ... More ≫

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Director's Order imposed on David Tiefenbach and Atta-Boy Property Inspections (Edmonton) Inc. to cease making representations that a consumer transaction involves or does not involve rights, remedies or obligations that are different from the fact, to cease doing or saying anything that might reasonably mislead or deceive a consumer, to cease making representations that the supplier has a sponsorship, approval, status, qualification, affiliation or connection that the supplier does not have, and to case making representations that the supplier can supply goods or services if the supplier cannot.

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Director's Order: John Allan McKale & Warranty Advocates Ltd. o-a Home Warranty Advocates

Description

Director's Order imposed on John Allan McKale and Warranty Advocates Ltd. operating as Home Warranty Advocates to cease entering into home inspection contracts until the licensing requirements ... More ≫

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Director's Order imposed on John Allan McKale and Warranty Advocates Ltd. operating as Home Warranty Advocates to cease entering into home inspection contracts until the licensing requirements under section 104(1) of the Consumer Protection Act have been met, to cease entering into home inspection contracts without ensuring they include the requisite contract & insurance requirements as set out in the Home Inspection Business Regulation, to cease providing home inspection reports that do not comply with the Regulation, to cease providing consumers with an estimate of the cost or repair or improvement to a dwelling as a result of a home inspection, to cease making a representation that a consumer transaction involves or does not involve rights, remedies or obligations that is different from fact, to cease doing or saying anything that might reasonably deceive or mislead a consumer, to cease providing misleading statements of opinion if the consumer is likely to rely on that...

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