Description
Director's Order imposed on John Allan McKale and Warranty Advocates Ltd. operating as Home Warranty Advocates to cease entering into home inspection contracts until the licensing requirements under section 104(1) of the Consumer Protection Act have been met, to cease entering into home inspection contracts without ensuring they include the requisite contract & insurance requirements as set out in the Home Inspection Business Regulation, to cease providing home inspection reports that do not comply with the Regulation, to cease providing consumers with an estimate of the cost or repair or improvement to a dwelling as a result of a home inspection, to cease making a representation that a consumer transaction involves or does not involve rights, remedies or obligations that is different from fact, to cease doing or saying anything that might reasonably deceive or mislead a consumer, to cease providing misleading statements of opinion if the consumer is likely to rely on that opinion to the consumer's disadvantage, and to cease making representations that goods or services will be supplied within a stated period if the supplier knows or ought to know that they will not.
Updated
May 18, 2022
Tags
Title and publication information
Type
Extent
7 pages
Frequency
Once
Publisher / Creator Information
Creator
Publisher
Service Alberta
Resource Dates
Date Created
2022-05-18
Date Added
2022-06-22T16:10:34.447344
Date Modified
2022-05-18
Date Issued
2022-05-18
Audience information
Language
Identifiers
Usage / Licence
Usage Considerations
A director’s order can be issued for any breach of the Consumer Protection Act, the Cemeteries Act or their regulations and is used as a tool that requires a person to come into compliance with legislation. A director's order can be issued to a supplier if the supplier: has breached the Consumer Protection Act or Regulations; uses any form, agreement, letter or other document that's misleading or contains a term that misrepresents fair trade regulations; or publishes an advertisement that's misleading or contains a term that breaks fair trade regulations. The director's order can direct a person to stop engaging in anything that's described in the order, and to take any measures specified in the order to ensure that fair trade regulations are followed.
Licence
Contact
Contact Name
Consumer Contact Centre
Contact Email
Contact Other
Toll free: 1-877-427-4088