All Resources

Filing a consumer complaint

Description

This publication explains how to file a complaint with Consumer Services and when an investigation may be opened, as well as other options available to consumers.

Tags

Déclaration des droits des consommateurs

Description

La loi sur la protection des consommateurs et consommatrices de l’Alberta (Alberta’s Consumer Protection Act) contribue à protéger les consommateurs contre les pratiques déloyales d’une part, et à... More ≫

Description

La loi sur la protection des consommateurs et consommatrices de l’Alberta (Alberta’s Consumer Protection Act) contribue à protéger les consommateurs contre les pratiques déloyales d’une part, et à protéger les entreprises contre la concurrence déloyale d’autre part. La déclaration des droits des consommateurs de l'Alberta a été conçue pour aider les entreprises et les consommateurs et consommatrices à comprendre leurs droits et leurs responsabilités sur le marché albertain.

Tags

Consumer bill of rights

Description

Describes Alberta's Consumer Bill of Rights, which was developed to help businesses and consumers understand their rights and responsibilities in the marketplace. The bill of rights outlines how... More ≫

Description

Describes Alberta's Consumer Bill of Rights, which was developed to help businesses and consumers understand their rights and responsibilities in the marketplace. The bill of rights outlines how the Consumer Protection Act: ensures consumers are informed about products, services and transactions; keeps consumers safe from unfair business practices; gives access to a remedy when harmed; and ensures consumers have a right to protect their interests.

Tags

The Consumer Bill of Rights

Description

Alberta’s Consumer Protection Act helps protect consumers from unfair practices and businesses from unfair competition. Alberta’s Consumer Bill of Rights was developed to help businesses and... More ≫

Description

Alberta’s Consumer Protection Act helps protect consumers from unfair practices and businesses from unfair competition. Alberta’s Consumer Bill of Rights was developed to help businesses and consumers understand their rights and responsibilities in Alberta’s marketplace.

Tags

Welcome to Alberta : a consumer’s guide for newcomers

Description

Welcome to Alberta. This is a guide on how to buy products and services in Alberta and contains information about your consumer rights. This is a revised version of the Federal Government’s... More ≫

Description

Welcome to Alberta. This is a guide on how to buy products and services in Alberta and contains information about your consumer rights. This is a revised version of the Federal Government’s document: Welcome to Canada: A Consumer Guide for Newcomers.

Tags