All Resources

Consumer Contact Centre Call Data

Description

This dataset shows the calls received by the consumer contact centre by date, type of inquiry (call code), self-reported postal code and constituency.

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Resolving condominium disputes

Description

This fact sheet looks at the steps condominium owners can take to resolve disputes with condominium boards, and with condominium managers.

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Verifying tenant information : tips for residential landlords

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Tips for landlords to determine if rental applicants are likely to be responsible tenants.

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Buying time shares

Description

The Time Share and Points-Based Contracts and Business Regulation under the Fair Trading Act sets out the rules for businesses selling time shares. This fact sheet provides information about the... More ≫

Description

The Time Share and Points-Based Contracts and Business Regulation under the Fair Trading Act sets out the rules for businesses selling time shares. This fact sheet provides information about the regulation and discusses: contract requirements, cancellation rights, buying out of province, and shopping for a time share,

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Selling time share contracts

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The Time Share Contracts Regulation under the Consumer Protection Act has been expanded to include the sale of points-based time share contracts. The name has been changed to the Time Share and... More ≫

Description

The Time Share Contracts Regulation under the Consumer Protection Act has been expanded to include the sale of points-based time share contracts. The name has been changed to the Time Share and Points-based Contracts and Business Regulation. This publication outlines the three different classes of licences to describe the different types of time share contracts that can be sold, the security and contract requirements, and cancellation rights.

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Mortgage and title fraud : Consumer Protection Act

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Describes the four main types of mortgage fraud, what you can do to protect yourself from mortgage fraud, and what to do if you suspect a suspicious transaction.

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Condominium documents : for owners, mortgagees and prospective purchasers

Description

This fact sheet explains the requirement for condominium corporations to keep specified documents, and to make these documents available to condominium owners, purchasers, and mortgagees upon... More ≫

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This fact sheet explains the requirement for condominium corporations to keep specified documents, and to make these documents available to condominium owners, purchasers, and mortgagees upon request. Also explains when fees may or may not be charged for certain documents.

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Door-to-door sales of energy related products and services

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In response to scams in which individuals have approached homeowners misrepresenting themselves as Government of Alberta inspectors, the Government of Alberta has banned direct sales... More ≫

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In response to scams in which individuals have approached homeowners misrepresenting themselves as Government of Alberta inspectors, the Government of Alberta has banned direct sales (door-to-door) of furnaces and related products and services (including water heaters, air conditioners, windows, energy contracts and energy audits), effective January 1, 2017. This tip sheet provides information for consumers to help protect themselves from these scams, and explains how to file a consumer complaint.

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Hiring a home inspector

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Before buying, you should know what condition the home is in and what repairs might be needed. Hiring a qualified home inspector to examine a home can help you to make an informed decision about... More ≫

Description

Before buying, you should know what condition the home is in and what repairs might be needed. Hiring a qualified home inspector to examine a home can help you to make an informed decision about its condition. Some homeowners also have their place inspected so they can get any defects fixed under their new home warranty before it runs out.

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Mobile Home Sites Tenancies Amendment Act

Description

This publication provides general information about the Mobile Home Sites Tenancies Act and the supporting regulations.

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