All Resources

Auction business trust accounts

Description

This publication outlines the rules and regulations that must be followed by Alberta businesses that sell goods by public auction. Such sales are governed by the Fair Trading Act, the Public... More ≫

Description

This publication outlines the rules and regulations that must be followed by Alberta businesses that sell goods by public auction. Such sales are governed by the Fair Trading Act, the Public Auctions Regulation and the Sale of Goods Act.

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Licensing and registering your business

Description

The Government of Alberta licenses or registers businesses under the Fair Trading Act, Charitable Fund-raising Act, Cemeteries Act and the Cooperatives Act. This publication describes what... More ≫

Description

The Government of Alberta licenses or registers businesses under the Fair Trading Act, Charitable Fund-raising Act, Cemeteries Act and the Cooperatives Act. This publication describes what businesses require a licence, how to apply for a licence or registration, how to conduct a business licence search and the role of corporate registry services, the registration of a business name, and responsibilities of licensees.

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Franchises in Alberta

Description

A franchise is a business arrangement. A franchisee (buyer of a franchise) buys the right to market particular products and services from a franchisor (seller of a franchise). The franchisee buys... More ≫

Description

A franchise is a business arrangement. A franchisee (buyer of a franchise) buys the right to market particular products and services from a franchisor (seller of a franchise). The franchisee buys those rights for a specific period of time in a particular location. This tipsheet provides information about franchises and the legislation that deals with franchise sales in Alberta.

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Who do I contact?

Description

This publication provides a quick reference to many of the contacts used by consumers and businesses.

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Unfair practices : The Consumer Protection Act [2019 to current]

Description

The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. The legislation applies if: the consumer or supplier lives in Alberta;... More ≫

Description

The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. The legislation applies if: the consumer or supplier lives in Alberta; the offer or acceptance is made in or sent from Alberta; the unfair practice is made or received in Alberta and involves a supplier’s representative. An unfair practice may occur even if a consumer transaction was not entered into or concluded

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Cooperatives Act [fact sheet]

Description

A cooperative is a business organization started by people who want to use services or buy goods as a group, have an equal say in how the business is run and share in any profits the business... More ≫

Description

A cooperative is a business organization started by people who want to use services or buy goods as a group, have an equal say in how the business is run and share in any profits the business makes. In Alberta, cooperatives are regulated by the Cooperatives Act and related regulation. This fact sheet lays out highlights of the legislation and how to to incorporate a cooperative.

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Home improvements : what you need to know

Description

This resource provides information about home renovation contracts as well as specific information about working with prepaid contractors.

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Pratiques déloyales : la loi sur la protection du consommateur

Description

Pratiques déloyales - Loi sur la protection du consommateur - La Consumer Protection Act (loi sur la protection du consommateur) protège les consommateurs contre les pratiques commerciales... More ≫

Description

Pratiques déloyales - Loi sur la protection du consommateur - La Consumer Protection Act (loi sur la protection du consommateur) protège les consommateurs contre les pratiques commerciales déloyales avant, pendant ou après une transaction. La loi s'applique si : le consommateur ou le fournisseur vit en Alberta, l'offre ou l'acceptation est faite en Alberta ou envoyée depuis l'Alberta, la pratique déloyale est faite ou reçue en Alberta et implique un représentant du fournisseur. Une pratique déloyale peut se produire même si une transaction n'a pas été engagée ou conclue.

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Consumer bill of rights

Description

Describes Alberta's Consumer Bill of Rights, which was developed to help businesses and consumers understand their rights and responsibilities in the marketplace. The bill of rights outlines how... More ≫

Description

Describes Alberta's Consumer Bill of Rights, which was developed to help businesses and consumers understand their rights and responsibilities in the marketplace. The bill of rights outlines how the Consumer Protection Act: ensures consumers are informed about products, services and transactions; keeps consumers safe from unfair business practices; gives access to a remedy when harmed; and ensures consumers have a right to protect their interests.

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Filing a consumer complaint

Description

This publication explains how to file a complaint with Consumer Services and when an investigation may be opened, as well as other options available to consumers.

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