All Resources

Superintendent of Insurance : enforcement activities

Description

To protect consumers and enhance public confidence in insurance, the Alberta Superintendent of Insurance monitors, investigates and takes appropriate regulatory action when there is non-compliance... More ≫

Description

To protect consumers and enhance public confidence in insurance, the Alberta Superintendent of Insurance monitors, investigates and takes appropriate regulatory action when there is non-compliance with the Insurance Act and Regulations. Regulatory action includes administrative penalties, cease and desist orders, compliance undertakings and court prosecutions. In all cases involving regulatory action, there will be public notification on the Government of Alberta website at http://insurance.alberta.ca/bulletins. This document contains enforcement activities undertaken by the Alberta Superintendent of Insurance and is updated to add new information as necessary.

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Superintendent of Insurance : supervisory framework [2024]

Description

The supervisory framework sets out the principles, concepts, and core processes that the Superintendent of Insurance uses to guide the supervision of insurance companies and captive insurance companies. More ≫

Description

The supervisory framework sets out the principles, concepts, and core processes that the Superintendent of Insurance uses to guide the supervision of insurance companies and captive insurance companies.

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Consumer Contact Centre Call Data

Description

This dataset shows the calls received by the consumer contact centre by date, type of inquiry (call code), self-reported postal code and constituency.

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OSFI guidelines adopted by Alberta

Description

In accordance with section 792.1 of the Insurance Act, the Alberta Superintendent of Insurance has adopted and issued the following Guidelines of the federal Office of the Superintendent of... More ≫

Description

In accordance with section 792.1 of the Insurance Act, the Alberta Superintendent of Insurance has adopted and issued the following Guidelines of the federal Office of the Superintendent of Financial Institutions (OSFI Guidelines), including future revisions, for provincially incorporated Property and Casualty Insurers, Life Insurers and Reciprocal Insurance Exchanges, either formed under the Insurance Act, or who have transferred to Alberta such that Alberta is their primary regulator (collectively known as “provincially regulated insurance entities”). For more information, visit http://insurance.alberta.ca/insurers.

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Employment agencies

Description

Employment agencies can assist employers by recruiting employees, help people seeking employment find work, and evaluate or test for job related skills for employers seeking employees. This... More ≫

Description

Employment agencies can assist employers by recruiting employees, help people seeking employment find work, and evaluate or test for job related skills for employers seeking employees. This resource explains the work that employment agencies perform the legislation and regulations that govern their operation in Alberta.

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Bureaux de placement

Description

Les bureaux de placement peuvent aider les employeurs en recrutant du personnel, aider les personnes en quête d’emploi à trouver du travail, et évaluer ou vérifier les compétences professionnelles... More ≫

Description

Les bureaux de placement peuvent aider les employeurs en recrutant du personnel, aider les personnes en quête d’emploi à trouver du travail, et évaluer ou vérifier les compétences professionnelles pour les employeurs à la recherche d’employés. Cette ressource explique le travail des bureaux de placement et les lois et règlements qui régissent leur exploitation en Alberta.

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Who do I contact?

Description

This publication provides a quick reference to many of the contacts used by consumers and businesses.

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Filing a consumer complaint

Description

This publication explains how to file a complaint with Consumer Services and when an investigation may be opened, as well as other options available to consumers.

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What creditors can do if you don't pay

Description

When you use credit to make purchases or pay for services and fail to make payments your creditors may take legal actions to recover the money owed. Common types of credit are bank loans, bank... More ≫

Description

When you use credit to make purchases or pay for services and fail to make payments your creditors may take legal actions to recover the money owed. Common types of credit are bank loans, bank account overdrafts, lines of credit, credit cards, finance agreements, student loans, payday loans, etc. This publication describes the legal action a creditor may take if you do not pay your debts.

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Asphalt paving scams : tips on how to avoid dishonest paving companies

Description

This fact sheet provides tips to help consumers avoid asphalt paving scams and dishonest paving companies.

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