Publications

Cancellation rights – Direct sales and prepaid contracts : frequently asked questions

Description

As a consumer in Alberta, you have certain rights to cancel a contract under the Consumer Protection Act when it is a direct sale or when hiring a prepaid contracting business.

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Payday loans aggregate data

Description

Payday loan licensees were required to submit information related to their high-cost lending operations for the calendar year. The information in this document reflects the reported payday loan... More ≫

Description

Payday loan licensees were required to submit information related to their high-cost lending operations for the calendar year. The information in this document reflects the reported payday loan activity of Alberta's licensed payday loan businesses between January 1 and December 31.

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Condominium rules, bylaws and sanctions

Description

This fact sheet explains the difference between rules and bylaws for condominium corporations. Also looks at requirement for notice before rules come into effect; enforcement of rules and bylaws;... More ≫

Description

This fact sheet explains the difference between rules and bylaws for condominium corporations. Also looks at requirement for notice before rules come into effect; enforcement of rules and bylaws; and notices regarding non-compliance and notices of sanction.

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Renting a mobile home site

Description

In Alberta, the Mobile Home Sites Tenancies Act applies to people who own a mobile home and rent the mobile home site from a landlord. This law sets out the rights and responsibilities that apply... More ≫

Description

In Alberta, the Mobile Home Sites Tenancies Act applies to people who own a mobile home and rent the mobile home site from a landlord. This law sets out the rights and responsibilities that apply to these tenancies.

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Report : An Act to End Predatory Lending

Description

Legislatively mandated annual report including data provided by all licensed payday lenders across Alberta.

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Safer spaces for victims of domestic violence

Description

In August 2016, the Residential Tenancies (Safer Spaces for Victims of Domestic Violence) Amendment Act, Termination of Tenancy (Domestic Violence) Regulation, and amendments to the RTA... More ≫

Description

In August 2016, the Residential Tenancies (Safer Spaces for Victims of Domestic Violence) Amendment Act, Termination of Tenancy (Domestic Violence) Regulation, and amendments to the RTA Ministerial Regulation, were proclaimed. These changes allow victims of domestic violence to end a tenancy early and without financial penalty. This fact sheet provides information to help tenants and landlords understand these changes.

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Who do I contact?

Description

This publication provides a quick reference to many of the contacts used by consumers and businesses.

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What creditors can do if you don't pay

Description

When you use credit to make purchases or pay for services and fail to make payments your creditors may take legal actions to recover the money owed. Common types of credit are bank loans, bank... More ≫

Description

When you use credit to make purchases or pay for services and fail to make payments your creditors may take legal actions to recover the money owed. Common types of credit are bank loans, bank account overdrafts, lines of credit, credit cards, finance agreements, student loans, payday loans, etc. This publication describes the legal action a creditor may take if you do not pay your debts.

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Filing a consumer complaint

Description

This publication explains how to file a complaint with Consumer Services and when an investigation may be opened, as well as other options available to consumers.

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Evidence : Residential Tenancy Dispute Resolution Service (RTDRS) [2019 to current]

Description

This tip sheet is intended for parties in the residential tenancy dispute resolution process and explains the role and importance of evidence in the process.

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