Publications

Home improvements : what you need to know

Description

This resource provides information about home renovation contracts as well as specific information about working with prepaid contractors.

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Director's Order: Joshua Frederick Andriet & Jonik Carpentry Ltd

Description

Director's Order imposed on Joshua Frederick Andriet and Jonik Carpentry Ltd. to cease entering into prepaid contracts with residential consumers until the licensing requirements under section... More ≫

Description

Director's Order imposed on Joshua Frederick Andriet and Jonik Carpentry Ltd. to cease entering into prepaid contracts with residential consumers until the licensing requirements under section 104(1) of the Consumer Protection Act have been met, to ensure that all prepaid contracts are in writing and include the terms required by the Act and the Prepaid Contracting Business Licensing Regulation, and to ensure that all money is refunded to consumers within 15 days after a prepaid contract is cancelled.

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Charitable fund-raising

Description

Organizations that ask Albertans to donate to fundraising campaigns or which solicit contributions that will be used for a charitable purpose must follow the rules that are set out in Alberta’s... More ≫

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Organizations that ask Albertans to donate to fundraising campaigns or which solicit contributions that will be used for a charitable purpose must follow the rules that are set out in Alberta’s Charitable Fund-raising Act and regulation. These rules exist to protect potential donors from false and misleading requests for donations.

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Unfair practices : The Consumer Protection Act [2019 to current]

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The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. The legislation applies if: the consumer or supplier lives in Alberta;... More ≫

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The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. The legislation applies if: the consumer or supplier lives in Alberta; the offer or acceptance is made in or sent from Alberta; the unfair practice is made or received in Alberta and involves a supplier’s representative. An unfair practice may occur even if a consumer transaction was not entered into or concluded

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Electricity and natural gas contracts

Description

In Alberta, you have options for how you buy natural gas and electricity for your home, farm or small business. You can sign a contract with an independent electricity and natural gas marketer or... More ≫

Description

In Alberta, you have options for how you buy natural gas and electricity for your home, farm or small business. You can sign a contract with an independent electricity and natural gas marketer or you can choose not to sign a contract and receive energy at a regulated rate. This publication outlines the rules that electricity and natural gas marketers must follow under the Fair Trading Act and the Energy Marketing and Residential Heat Sub-metering Regulation. It also provides information about your rights and responsibilities as a consumer.

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Auctions - buying and selling

Description

Auction sales businesses (auction businesses) have certain responsibilities under Alberta’s Fair Trading Act and Public Auctions Regulation. The business, consigners and buyers of goods could all... More ≫

Description

Auction sales businesses (auction businesses) have certain responsibilities under Alberta’s Fair Trading Act and Public Auctions Regulation. The business, consigners and buyers of goods could all be affected if a business has not acted according to the legislation.

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Licensing and registering your business

Description

The Government of Alberta licenses or registers businesses under the Fair Trading Act, Charitable Fund-raising Act, Cemeteries Act and the Cooperatives Act. This publication describes what... More ≫

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The Government of Alberta licenses or registers businesses under the Fair Trading Act, Charitable Fund-raising Act, Cemeteries Act and the Cooperatives Act. This publication describes what businesses require a licence, how to apply for a licence or registration, how to conduct a business licence search and the role of corporate registry services, the registration of a business name, and responsibilities of licensees.

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Selling time share contracts

Description

The Time Share Contracts Regulation under the Consumer Protection Act has been expanded to include the sale of points-based time share contracts. The name has been changed to the Time Share and... More ≫

Description

The Time Share Contracts Regulation under the Consumer Protection Act has been expanded to include the sale of points-based time share contracts. The name has been changed to the Time Share and Points-based Contracts and Business Regulation. This publication outlines the three different classes of licences to describe the different types of time share contracts that can be sold, the security and contract requirements, and cancellation rights.

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Consumer bill of rights

Description

Describes Alberta's Consumer Bill of Rights, which was developed to help businesses and consumers understand their rights and responsibilities in the marketplace. The bill of rights outlines how... More ≫

Description

Describes Alberta's Consumer Bill of Rights, which was developed to help businesses and consumers understand their rights and responsibilities in the marketplace. The bill of rights outlines how the Consumer Protection Act: ensures consumers are informed about products, services and transactions; keeps consumers safe from unfair business practices; gives access to a remedy when harmed; and ensures consumers have a right to protect their interests.

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Auction business trust accounts

Description

This publication outlines the rules and regulations that must be followed by Alberta businesses that sell goods by public auction. Such sales are governed by the Fair Trading Act, the Public... More ≫

Description

This publication outlines the rules and regulations that must be followed by Alberta businesses that sell goods by public auction. Such sales are governed by the Fair Trading Act, the Public Auctions Regulation and the Sale of Goods Act.

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