Complaint Resolution Regulation

Description

The Complaint Resolution Regulation establishes a procedure for insurance companies to address two types of consumer complaints: (1) how a basic (accident benefits and third party liability) automobile insurance premium was determined, and (2) to address disputes regarding the adverse contractual action. An insurance company’s process must include the means and timeframes in which complaints will be received, processed and considered. Automobile insurers are also required, on the request of Alberta’s Superintendent of Insurance, to provide a written report outlining the status and a number of complaints received.

Updated

October 12, 2017

Resources

Complaint Resolution Regulation

More information
Downloads: 147

Title and publication information

Type

Legislation and Regulations

Frequency

Once

Publisher / Creator Information

Creator

Government of Alberta

Publisher

King's Printer

Place of Publication

Edmonton

Subject Information

Topic

Laws and Justice

Resource Dates

Date Created

2017-10-12

Date Added

2020-05-12T05:10:55.172879

Date Modified

2017-10-12

Date Issued

2017-10-12

Audience information

General Public Government Legal and Law Enforcement Pofessionals

Language

English (Canadian)

Identifiers

ISBN (print)

9780779798940

Usage / Licence

Licence

Alberta King's Printer Terms of Use

Contact

Contact Name

Alberta King's Printer

Contact Email

kings-printer@gov.ab.ca

Contact Other

780-427-4952

Available Fields

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```
Complaint Resolution Regulation
```
name | URL
```
2004_259
```
owner_org | Publisher
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09d2bf68-7eb8-40bb-96f6-9b6b1b050b10
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Legislation and Regulations
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creator | Creator
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Government of Alberta
```
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contributor2 | Contributor
contributor3 | Contributor
contributor4 | Contributor
contributor5 | Contributor
contributor6 | Contributor
contact | Contact Name
```
Alberta King's Printer
```
email | Contact Email
```
kings-printer@gov.ab.ca
```
contactother | Contact Other
```
780-427-4952
```
placeofpub | Place of Publication
```
Edmonton
```
identifier-ISBN-print | ISBN (print)
```
9780779798940
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identifier-ISBN-pdf | ISBN (pdf)
identifier-ISBN-html | ISBN (html)
identifier-ISBN-cdrom | ISBN (CD-ROM)
identifier-ISBN-dvd | ISBN (DVD)
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  2017-10-12
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  2017-10-12
```
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```
  2017-10-12
```
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```
Once
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Laws and Justice
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audience | Audience

General Public
Government
Legal and Law Enforcement Pofessionals

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usageconsiderations | Usage Considerations
language | Language
```
English (Canadian)
```
license_id | Licence
```
Alberta King's Printer Terms of Use
```
sensitivity | Sensitivity
```
Unrestricted
```

Pkg Data

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Complaint Resolution Regulation

Description

Updated

Tags

Resources