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Business licensing – Prepaid contracting/direct sales : Consumer Protection Act

Description

This publication explains the type of business activities that require a business licence from Service Alberta and Red Tape Reduction for prepaid contracting and direct sales.

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Cancellation rights – Direct sales and prepaid contracts : frequently asked questions

Description

As a consumer in Alberta, you have certain rights to cancel a contract under the Consumer Protection Act when it is a direct sale or when hiring a prepaid contracting business.

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Director's Order: Canadian Quality Home Services Inc. & Patrick Duchownik

Description

Director's Order imposed on Canadian Quality Home Services Inc and Patrick Duchownik to cease taking advantage of consumers who are not able to understand the character, nature, language, or... More ≫

Description

Director's Order imposed on Canadian Quality Home Services Inc and Patrick Duchownik to cease taking advantage of consumers who are not able to understand the character, nature, language, or effect of the consumer transaction or any matter related to the transaction, to cease charging a price for goods or services that grossly exceeds the price at which similar goods or services are readily available, without informing the consumer of the difference in price and the reason for the difference, to cease including in a consumer transaction any terms or conditions that are harsh, oppressive, or excessively one-sided, to cease making representations that a consumer transaction involves or does not involve rights, remedies, or obligations that are different from the fact, to give consumers the total price of the goods or services, and to cease giving less prominence to the total price of the goods and services than to the amount of the instalment, and to ensure that written direct sales...

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Director's Order: Fluent Home Ltd.

Description

Director's Order imposed on Fluent Home Ltd. to ensure that all prepaid contracts are in writing and include the terms required by section 35 of the Consumer Protection Act.

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Dealing with door-to-door sales

Description

Door-to-door salespeople sell everything from encyclopedias and magazines to home improvements. If a contract is signed, negotiated or concluded away from the seller’s usual place of business, it... More ≫

Description

Door-to-door salespeople sell everything from encyclopedias and magazines to home improvements. If a contract is signed, negotiated or concluded away from the seller’s usual place of business, it is considered a direct sale. This fact sheet lays out the licensing requirements for direct sales, what should be included in a contract, cancellation rights and how to cancel a contract, and warning signs to watch out for when dealing with direct sales.

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Director's Order: Stanley Black & Decker Canada Corporation

Description

Director's Order imposed on the Stanley Black & Decker Canada Corporation to ensure that all written Direct Sales contracts include the terms required by the Consumer Protection Act.

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Director's Order: George Williamson Stewart

Description

Director's Order imposed on George Williamson Stewart to cease operating as a Direct Seller until the licensing requirements have been met, to ensure that all contracts contain the required... More ≫

Description

Director's Order imposed on George Williamson Stewart to cease operating as a Direct Seller until the licensing requirements have been met, to ensure that all contracts contain the required components as per section 35 of the Consumer Protection Act, to ensure full refunds are paid to consumers within 15 days of the cancellation of a direct sales contract, and to cease doing or saying anything that might reasonably deceive or mislead a consumer.

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Director's Order: DMD Construction Incorporated / Scott Dallaire

Description

Director's Order imposed on DMD Construction Incorporated and Scott Dallaire to ensure that all prepaid contracts are in writing and include the terms required by the Prepaid Contracting Business... More ≫

Description

Director's Order imposed on DMD Construction Incorporated and Scott Dallaire to ensure that all prepaid contracts are in writing and include the terms required by the Prepaid Contracting Business Licensing Regulation and the Consumer Protection Act, and to ensure that section 31(2) of the Consumer Protection Act is complied with and therefore, within 15 days after a direct sales contract is cancelled, all money paid by the consumer is refunded.

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Director's Order: Canadian Choice Windows and Doors (Edmonton) Inc.

Description

Director's order imposed on Canadian Choice Windows and Doors (Edmonton) Inc. to ensure that all direct sales contracts include the terms required by the Consumer Protection Act.

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Director's Order: Home Services Alberta Corporation

Description

Director's order imposed on Home Services Alberta Corporation to cease entering into direct sales contracts with consumers until the licensing requirements have been met, to ensure that the direct... More ≫

Description

Director's order imposed on Home Services Alberta Corporation to cease entering into direct sales contracts with consumers until the licensing requirements have been met, to ensure that the direct sales contracts include the terms required by the Consumer Protection Act, and to cease exerting undue pressure or influence on the consumer to enter into the consumer transaction.

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