All Resources

Building Alberta's financial services industry

Description

Examines Alberta's financial services industry and suggests areas of opportunity for the industry to expand and diversify.

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Building the social services workforce of the future : strategic plan

Description

The ministry of Human Services was charged in 2012 with developing a vision and a set of strategies for addressing issues in the human services workforce. An initial group was brought together... More ≫

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The ministry of Human Services was charged in 2012 with developing a vision and a set of strategies for addressing issues in the human services workforce. An initial group was brought together comprised of representatives of the ministry and organizations associated with delivering services to Alberta's vulnerable populations. This Human Services Workforce Alliance began by working together to create a short-term set of actions required to deal with current issues as well as a longer-term vision and strategies for making human service fields a desirable career, and transforming the way services are delivered to Albertans. This document represents the second of these deliverables: a strategic plan to address the longer-term sustainability of the workforce.

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Director's Order: Home Services Alberta Corporation

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Director's order imposed on Home Services Alberta Corporation to cease entering into direct sales contracts with consumers until the licensing requirements have been met, to ensure that the direct... More ≫

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Director's order imposed on Home Services Alberta Corporation to cease entering into direct sales contracts with consumers until the licensing requirements have been met, to ensure that the direct sales contracts include the terms required by the Consumer Protection Act, and to cease exerting undue pressure or influence on the consumer to enter into the consumer transaction.

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Director's Order: Just Green Home Services Alberta Ltd.

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Director's order imposed on Just Green Home Services Alberta Ltd. to cease entering into direct selling contracts (soliciting, negotiating or concluding in person, at any place other than the... More ≫

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Director's order imposed on Just Green Home Services Alberta Ltd. to cease entering into direct selling contracts (soliciting, negotiating or concluding in person, at any place other than the seller's place of business) with residential consumers until the licensing requirements have been met.

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Notice of Administrative Penalty: Just Green Home Services Alberta Ltd.

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Administrative penalty of $3,000 imposed on Just Green Home Services Alberta Ltd. as a result of contraventions of the Consumer Protection Act.

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Alberta emergency medical services dispatch review : report to the Government of Alberta

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A review of Alberta’s emergency medical services dispatch system was conducted to identify opportunities to improve the system and provide recommendations on strategies to implement changes with... More ≫

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A review of Alberta’s emergency medical services dispatch system was conducted to identify opportunities to improve the system and provide recommendations on strategies to implement changes with the goal of improving patient outcomes. The review included a comparison of the Alberta Health Services dispatch model with nine comparable systems from other provinces and other countries, as well as internal and external stakeholder engagement. Alberta’s government will be accepting all recommendations and is working on a plan of action to carry them out.

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Mega project excellence : preparing for Alberta's legacy : an action plan

Description

Shares strategies to promote mega project excellence in Alberta, in response to concerns about a series of cost overruns associated with the construction of recent mega projects.

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Director's Order: Just Green Home Services Alberta Ltd. / Alberta Energy Group Inc / Mohamed Osman

Description

Director's order imposed on Just Green Home Services Alberta Ltd., Alberta Energy Group Inc., Mohamed Osman and Jean Loup de la Fontaine Gauthier to cease from engaging in unfair practices... More ≫

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Director's order imposed on Just Green Home Services Alberta Ltd., Alberta Energy Group Inc., Mohamed Osman and Jean Loup de la Fontaine Gauthier to cease from engaging in unfair practices including, but not limited to, doing or saying anything that might reasonably mislead or deceive a consumer, making representations that consumer transactions do not involve certain rights, failing to disclose the total price of the goods or services, to ensure that all direct sales contracts include the terms required by the Consumer Protection Act, and to ensure refunds are provided to consumers who cancel a direct sales contract as allowed by the Consumer Protection Act.

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Undertaking: Secure Home Services Inc.

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Undertaking made by Secure Home Services Inc. to the Director of Fair Trading in acknowledgement of wrongfully failing to comply with the provisions of the Consumer Protection Act.

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Undertaking: CBV Collection Services Ltd.

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Undertaking made by CBV Collection Services Ltd. to the Director of Fair Trading in acknowledgement of wrongfully failing to comply with the provisions of the Fair Trading Act and the Collection... More ≫

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Undertaking made by CBV Collection Services Ltd. to the Director of Fair Trading in acknowledgement of wrongfully failing to comply with the provisions of the Fair Trading Act and the Collection and Debt Repayment Practices Regulation.

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