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Health system outcomes and measurement framework

Description

The purpose of this Framework is to provide a clear vision of health system success by identifying the outcomes Alberta's health system is expected to achieve, as well as some of the measures that... More ≫

Description

The purpose of this Framework is to provide a clear vision of health system success by identifying the outcomes Alberta's health system is expected to achieve, as well as some of the measures that might be used to monitor performance. These outcomes and measures will provide the basis for public reporting on Alberta's health system. The Framework will serve as a foundational document for Alberta's health system, as it will help define medium- to long-term strategic directions and support strategic planning by Alberta Health and Alberta Health Services. It will also ensure that investment in the health system supports achievement of the outcomes. The Framework will also enable comparisons of Alberta's health system performance to results achieved by other provincial jurisdictions and by other developed countries with comparable health systems. Beyond public reporting, the Framework will help to guide the selection and development of outcome measures to drive health system improvement...

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Satisfaction with health care services : a survey of Albertans, 2004 : final report

Description

In 2003 and 2004, the Health Quality Council of Alberta commissioned a survey of Albertans to determine their perception of the overall quality of health care services and satisfaction levels with... More ≫

Description

In 2003 and 2004, the Health Quality Council of Alberta commissioned a survey of Albertans to determine their perception of the overall quality of health care services and satisfaction levels with health care services they actually received in the province. This executive summary addresses the key findings of the 2004 survey and provides a comparison to the 2003 results.

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