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March 1, 2018
This guide has been designed to help communities see themselves from the eyes of a visitor and to help strengthen their visitor friendliness. A step-by-step approach is used to guide the community's working group through understanding and assessing their current tourism situation, establishing a...
January 1, 2013
This guide is aimed at small communities and is intended to act as a starting point to think about and strengthen their “visitor friendliness”. Visitor friendliness contributes to creating positive memorable experiences for visitors, and can also help enhance the quality of life for residents and...