All Resources

Information sheet. What to do if you cannot make your support payments

Description

When a court order or agreement is registered with MEP, the payment history is monitored. When a file is in arrears, MEP is required to pursue collection. To avoid collection action, penalties and... More ≫

Description

When a court order or agreement is registered with MEP, the payment history is monitored. When a file is in arrears, MEP is required to pursue collection. To avoid collection action, penalties and interest, a debtor can contact MEP to establish payment arrangements that address current obligations and any arrears.

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Information sheet. Responsibilities of the creditor

Description

It is the creditor's responsibility to get a court order and provide any information that can assist MEP in securing payment. The creditor must respond to any changes in the court order that the... More ≫

Description

It is the creditor's responsibility to get a court order and provide any information that can assist MEP in securing payment. The creditor must respond to any changes in the court order that the debtor applies for and advise MEP of any changes in the creditor's address and phone numbers. The creditor must also keep MEP informed of any changes in the child's status (e.g. residence, education).

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Information Sheet. Welcome to the Maintenance Enforcement Program

Description

This information sheet outlines the vision and values of the Maintenance Enforcement Program (MEP) and how payments are received and disbursed. It also briefly outlines the expectations MEP has of... More ≫

Description

This information sheet outlines the vision and values of the Maintenance Enforcement Program (MEP) and how payments are received and disbursed. It also briefly outlines the expectations MEP has of the debtor and the creditor and what you can expect from MEP.

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Information sheet. Service fees

Description

MEP’s standard services are currently available at no charge. However, the Maintenance Enforcement Act and Maintenance Enforcement Regulation allow MEP to charge fees for certain services. MEP... More ≫

Description

MEP’s standard services are currently available at no charge. However, the Maintenance Enforcement Act and Maintenance Enforcement Regulation allow MEP to charge fees for certain services. MEP uses service fees to improve service for all clients and to reinforce the need to comply with court orders and MEP procedures. This information sheet outlines the different service fees that may be charged.

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Information Sheet. Penalties

Description

The Maintenance Enforcement Act and Maintenance Enforcement Regulation allow MEP to charge penalties to debtors and creditors. Penalties encourage the timely payment of maintenance and the... More ≫

Description

The Maintenance Enforcement Act and Maintenance Enforcement Regulation allow MEP to charge penalties to debtors and creditors. Penalties encourage the timely payment of maintenance and the efficient use of MEP services by all clients. Clients who do not meet their obligations or do not follow MEP’s procedures will be charged a penalty. This information sheet outlines the different penalties and how best to avoid them.

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Information sheet. Responsibilities of the Maintenance Enforcement Program

Description

It is the responsibility of MEP to enforce maintenance obligations by collecting payments and forwarding them to the appropriate party.

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Information sheet. Requests for payments from the Department of National Defence

Description

For a debtor who is a member of the Canadian Forces, MEP may send an application to the Department of National Defence requesting that part of the debtor's monthly salary or pension be diverted to... More ≫

Description

For a debtor who is a member of the Canadian Forces, MEP may send an application to the Department of National Defence requesting that part of the debtor's monthly salary or pension be diverted to satisfy maintenance obligations. This application for a pay or pension diversion is similar to issuing a Support Deduction Notice (also known as garnishee) although different procedures must be followed. Federal legislation restricts the amounts that may be collected.

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Information sheet. Wage support deduction notices

Description

A Support Deduction Notice (SDN) is a legal document MEP issues that requires payment of funds. SDNs used to be known as "wage garnishees" or "notices of continuing attachment." When a SDN is sent... More ≫

Description

A Support Deduction Notice (SDN) is a legal document MEP issues that requires payment of funds. SDNs used to be known as "wage garnishees" or "notices of continuing attachment." When a SDN is sent to a debtor's employer, the employer is required to pay MEP a portion of the debtor's gross wages.

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Information sheet. Variable support orders

Description

Variable support orders allow for changes in the payment of support depending on changing circumstances. The court order specifies which particular situations change the amount of support payable... More ≫

Description

Variable support orders allow for changes in the payment of support depending on changing circumstances. The court order specifies which particular situations change the amount of support payable or the way support is payable.

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