All Resources

Consumer corner [2021 to current]

Description

Consumer Corner is a vehicle to share consumer trends related to the agri-food industry with Alberta’s agriculture and food industry, Department staff, and the general public. This information... More ≫

Description

Consumer Corner is a vehicle to share consumer trends related to the agri-food industry with Alberta’s agriculture and food industry, Department staff, and the general public. This information will help people working in the food industry to develop effective marketing strategies, reduce the risk associated with product development and innovation, and proactively respond to consumers’ needs.

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Who do I contact?

Description

This publication provides a quick reference to many of the contacts used by consumers and businesses.

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Filing a consumer complaint

Description

This publication explains how to file a complaint with Consumer Services and when an investigation may be opened, as well as other options available to consumers.

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Pratiques déloyales : la loi sur la protection du consommateur

Description

Pratiques déloyales - Loi sur la protection du consommateur - La Consumer Protection Act (loi sur la protection du consommateur) protège les consommateurs contre les pratiques commerciales... More ≫

Description

Pratiques déloyales - Loi sur la protection du consommateur - La Consumer Protection Act (loi sur la protection du consommateur) protège les consommateurs contre les pratiques commerciales déloyales avant, pendant ou après une transaction. La loi s'applique si : le consommateur ou le fournisseur vit en Alberta, l'offre ou l'acceptation est faite en Alberta ou envoyée depuis l'Alberta, la pratique déloyale est faite ou reçue en Alberta et implique un représentant du fournisseur. Une pratique déloyale peut se produire même si une transaction n'a pas été engagée ou conclue.

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Unfair practices : The Consumer Protection Act [2019 to current]

Description

The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. The legislation applies if: the consumer or supplier lives in Alberta;... More ≫

Description

The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. The legislation applies if: the consumer or supplier lives in Alberta; the offer or acceptance is made in or sent from Alberta; the unfair practice is made or received in Alberta and involves a supplier’s representative. An unfair practice may occur even if a consumer transaction was not entered into or concluded

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Explained in brief : consumers and food : state of the industry 2020

Description

Presents an overview of Alberta’s food retail and food service sectors in 2020 and how they adapted during the COVID-19 pandemic.

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Consumer corner [2009-2020]

Description

Consumer Corner is a vehicle to share consumer trends related to the agri-food industry with Alberta’s agriculture and food industry, Department staff, and the general public. This information... More ≫

Description

Consumer Corner is a vehicle to share consumer trends related to the agri-food industry with Alberta’s agriculture and food industry, Department staff, and the general public. This information will help people working in the food industry to develop effective marketing strategies, reduce the risk associated with product development and innovation, and proactively respond to consumers’ needs.

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How Alberta’s consumers are faring in the current economic slowdown : an update

Description

The sharp deterioration in crude oil prices of the past two years has not only had impacts on Alberta’s business sector and on government finances, but is also affecting Alberta’s consumers as... More ≫

Description

The sharp deterioration in crude oil prices of the past two years has not only had impacts on Alberta’s business sector and on government finances, but is also affecting Alberta’s consumers as they are less confident about their job situation and are cutting back on their household purchases as a result.

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Unfair practices : The Fair Trading Act

Description

The Fair Trading Act protects consumers from unfair business practices before, during or after a consumer transaction. The legislation applies if: the consumer or supplier lives in Alberta; the... More ≫

Description

The Fair Trading Act protects consumers from unfair business practices before, during or after a consumer transaction. The legislation applies if: the consumer or supplier lives in Alberta; the offer or acceptance is made in or sent from Alberta; the unfair practice is made or received in Alberta and involves a supplier’s representative. An unfair practice may occur even if a consumer transaction was not entered into or concluded.

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Unfair practices : The Consumer Protection Act [2016]

Description

The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. The legislation applies if: the consumer or supplier lives in Alberta;... More ≫

Description

The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. The legislation applies if: the consumer or supplier lives in Alberta; the offer or acceptance is made in or sent from Alberta; the unfair practice is made or received in Alberta and involves a supplier’s representative. An unfair practice may occur even if a consumer transaction was not entered into or concluded

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