All Resources

Director's Order: Sartaj Singh Kalat and Navneet Kaur Kalat and Furniture House

Description

Director's Order imposed on Sartaj Singh Kalat, Navneet Kaur Kalat and Furniture House and any employee, representative, agent, or associate of Sartaj Singh Kalat, Navneet Kaur Kalat and Furniture... More ≫

Description

Director's Order imposed on Sartaj Singh Kalat, Navneet Kaur Kalat and Furniture House and any employee, representative, agent, or associate of Sartaj Singh Kalat, Navneet Kaur Kalat and Furniture House to immediately cease using exaggeration, innuendo or ambiguity as to a material fact with respect to the consumer transaction, cease making representations that a consumer transaction involves or does not involve rights, remedies or obligations that is different from the fact, cease doing or saying anything that might reasonably deceive or mislead a consumer, cease making representations that goods are new if they are used, deteriorated, altered or reconditioned, cease making representations that goods are available in a particular quantity if they are not, and cease making representations that goods or services will be supplied within a stated period if the supplier knows or ought to know that they will not.

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Director's Order: Prets Alpha Inc. and Tran Lu-Uy

Description

Director's Order imposed on Prets Alpha Inc., and Tran Lu-Uy, and any employee, representative or agent thereof to cease engaging in high-cost credit activities in Alberta without the required... More ≫

Description

Director's Order imposed on Prets Alpha Inc., and Tran Lu-Uy, and any employee, representative or agent thereof to cease engaging in high-cost credit activities in Alberta without the required High-Cost Credit Business Licence, cease entering into high-cost credit agreements that do not meet the regulatory requirements set out under the legislation, cease contacting any individual or person in Alberta in a manner that contravenes the High-Cost Credit Regulation, cease entering into transactions with consumers if they are unable to receive any reasonable benefit from the transaction, cease engaging in activities intended to deceive or mislead consumers or misrepresent their rights, remedies or obligations.

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Director's Order: Les Solutions Preteurs-The Lender Solutions Inc & Valeria Lamolinara

Description

Director's Order imposed on Les Solutions Preteurs / The Lender Solutions Inc. and Valeria Lamolinara to cease engaging in high-cost credit activities in Alberta without the required High-Cost... More ≫

Description

Director's Order imposed on Les Solutions Preteurs / The Lender Solutions Inc. and Valeria Lamolinara to cease engaging in high-cost credit activities in Alberta without the required High-Cost Credit Business Licence, to cease entering into high-cost credit agreements that do not meet the regulatory requirements set out under the legislation, to cease entering into transactions with consumers if they are unable to receive any reasonable benefit from the transaction, and to cease engaging in activities intended to deceive or mislead consumers or misrepresent their rights, remedies or obligations. Note: This Director's Order is under appeal.

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Director's Order: Canadian Quality Home Services Inc. & Patrick Duchownik

Description

Director's Order imposed on Canadian Quality Home Services Inc and Patrick Duchownik to cease taking advantage of consumers who are not able to understand the character, nature, language, or... More ≫

Description

Director's Order imposed on Canadian Quality Home Services Inc and Patrick Duchownik to cease taking advantage of consumers who are not able to understand the character, nature, language, or effect of the consumer transaction or any matter related to the transaction, to cease charging a price for goods or services that grossly exceeds the price at which similar goods or services are readily available, without informing the consumer of the difference in price and the reason for the difference, to cease including in a consumer transaction any terms or conditions that are harsh, oppressive, or excessively one-sided, to cease making representations that a consumer transaction involves or does not involve rights, remedies, or obligations that are different from the fact, to give consumers the total price of the goods or services, and to cease giving less prominence to the total price of the goods and services than to the amount of the instalment, and to ensure that written direct sales...

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Director's Order: Alexander Arav & Quick Quality Locksmith Inc.

Description

Director's Order imposed on Alexander Arav and Quick Quality Locksmith Inc. to cease doing or saying anything that might reasonably deceive or mislead a consumer, particularly related to how their... More ≫

Description

Director's Order imposed on Alexander Arav and Quick Quality Locksmith Inc. to cease doing or saying anything that might reasonably deceive or mislead a consumer, particularly related to how their costs of service are determined.

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Notice of Administrative Penalty: Quick Quality Locksmith Inc.

Description

Administrative Penalty of $1,500 imposed on Quick Quality Locksmith Inc. for violations of the Consumer Protection Act.

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Director's Order: Maxime St-Hilaire & Chief Wood Finishing Inc.

Description

Director's Order imposed on Maxime St-Hilaire and Chief Wood Finishing Inc to cease entering into prepaid contracts with residential consumers until the licensing requirements under section 104(1)... More ≫

Description

Director's Order imposed on Maxime St-Hilaire and Chief Wood Finishing Inc to cease entering into prepaid contracts with residential consumers until the licensing requirements under section 104(1) of the Consumer Protection Act have been met, to ensure that all prepaid contracts are in writing and include the terms required by the Act and the Prepaid Contracting Business Licensing Regulation, to ensure all money is refunded to consumers within 15 days after a prepaid contract is cancelled, and to cease doing or saying anything that might reasonably deceive or mislead a consumer.

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Director's Order: Brian McDermott, Service King Home Services Inc. & Pro Star Plumbing Heating & Drains Inc

Description

Director's Order imposed on Brian McDermott, Service King Home Services Inc. and Pro Star Plumbing Heating & Drains Inc. to cease charging a price for goods and services that grossly exceeds... More ≫

Description

Director's Order imposed on Brian McDermott, Service King Home Services Inc. and Pro Star Plumbing Heating & Drains Inc. to cease charging a price for goods and services that grossly exceeds the price at which similar goods or services are readily available without informing the consumer of the difference in price and the reason for the difference.

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Undertaking: Atlantic Van Lines Inc.

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Undertaking made by Atlantic Van Lines Inc. to the Director of Fair Trading in acknowledgement of wrongfully failing to comply with the provisions of the Consumer Protection Act.

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Unfair practices : The Consumer Protection Act [2019 to current]

Description

The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. The legislation applies if: the consumer or supplier lives in Alberta;... More ≫

Description

The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. The legislation applies if: the consumer or supplier lives in Alberta; the offer or acceptance is made in or sent from Alberta; the unfair practice is made or received in Alberta and involves a supplier’s representative. An unfair practice may occur even if a consumer transaction was not entered into or concluded

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