All Resources

Cybersecurity : understanding malware

Description

Malicious software, also known as malware, is one of the most common cyberattacks. This tip sheet will help Albertans identify and react to possible malware.

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Resolving condominium disputes

Description

This fact sheet looks at the steps condominium owners can take to resolve disputes with condominium boards, and with condominium managers.

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Verifying tenant information : tips for residential landlords

Description

Tips for landlords to determine if rental applicants are likely to be responsible tenants.

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Home improvements : what you need to know

Description

This resource provides information about home renovation contracts as well as specific information about working with prepaid contractors.

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Bill collections & debt repayment

Description

Collection agencies collect unpaid debts or locate debtors for others. Debt repayment agencies charge a fee to negotiate payment arrangements for people who owe money. The Fair Trading Act and the... More ≫

Description

Collection agencies collect unpaid debts or locate debtors for others. Debt repayment agencies charge a fee to negotiate payment arrangements for people who owe money. The Fair Trading Act and the Collection and Debt Repayment Practices Regulation identify the rules these businesses and the people working for them must follow.

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Buying time shares

Description

The Time Share and Points-Based Contracts and Business Regulation under the Fair Trading Act sets out the rules for businesses selling time shares. This fact sheet provides information about the... More ≫

Description

The Time Share and Points-Based Contracts and Business Regulation under the Fair Trading Act sets out the rules for businesses selling time shares. This fact sheet provides information about the regulation and discusses: contract requirements, cancellation rights, buying out of province, and shopping for a time share,

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Auction business trust accounts

Description

This publication outlines the rules and regulations that must be followed by Alberta businesses that sell goods by public auction. Such sales are governed by the Fair Trading Act, the Public... More ≫

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This publication outlines the rules and regulations that must be followed by Alberta businesses that sell goods by public auction. Such sales are governed by the Fair Trading Act, the Public Auctions Regulation and the Sale of Goods Act.

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Identity theft

Description

When someone uses personal information such as your name, social insurance number (SIN), credit card number or other identifying information without your knowledge or permission, it is identity... More ≫

Description

When someone uses personal information such as your name, social insurance number (SIN), credit card number or other identifying information without your knowledge or permission, it is identity theft and it is a crime. This publications discusses how you can protect your information and your identity and what to do if you think your identity has been stolen, and lists some key identity documents.

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Electricity and natural gas contracts

Description

In Alberta, you have options for how you buy natural gas and electricity for your home, farm or small business. You can sign a contract with an independent electricity and natural gas marketer or... More ≫

Description

In Alberta, you have options for how you buy natural gas and electricity for your home, farm or small business. You can sign a contract with an independent electricity and natural gas marketer or you can choose not to sign a contract and receive energy at a regulated rate. This publication outlines the rules that electricity and natural gas marketers must follow under the Fair Trading Act and the Energy Marketing and Residential Heat Sub-metering Regulation. It also provides information about your rights and responsibilities as a consumer.

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Charitable organizations that solicit donations

Description

The Charitable Fund-raising Act and regulation lay out the rules that must be followed when charities ask Albertans for donations. Fundraisers need to know what their legislated responsibilities are.

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