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Verifying tenant information : tips for residential landlords

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Tips for landlords to determine if rental applicants are likely to be responsible tenants.

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Home improvements : what you need to know

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This resource provides information about home renovation contracts as well as specific information about working with prepaid contractors.

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Gift cards

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Gift cards purchased in Alberta are no longer subject to expiry dates and fees that lower their value over time. Refer to the Gift Card Regulation, part of the Fair Trading Act. The regulation ... More ≫

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Gift cards purchased in Alberta are no longer subject to expiry dates and fees that lower their value over time. Refer to the Gift Card Regulation, part of the Fair Trading Act. The regulation also includes other rules to improve consumer protection, use of the cards and disclosure of terms and conditions.

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Auctions - buying and selling

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Auction sales businesses (auction businesses) have certain responsibilities under Alberta’s Fair Trading Act and Public Auctions Regulation. The business, consigners and buyers of goods could all ... More ≫

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Auction sales businesses (auction businesses) have certain responsibilities under Alberta’s Fair Trading Act and Public Auctions Regulation. The business, consigners and buyers of goods could all be affected if a business has not acted according to the legislation.

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Franchises in Alberta

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A franchise is a business arrangement. A franchisee (buyer of a franchise) buys the right to market particular products and services from a franchisor (seller of a franchise). The franchisee buys ... More ≫

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A franchise is a business arrangement. A franchisee (buyer of a franchise) buys the right to market particular products and services from a franchisor (seller of a franchise). The franchisee buys those rights for a specific period of time in a particular location. This tipsheet provides information about franchises and the legislation that deals with franchise sales in Alberta.

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Déclaration des droits des consommateurs

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La loi sur la protection des consommateurs et consommatrices de l’Alberta (Alberta’s Consumer Protection Act) contribue à protéger les consommateurs contre les pratiques déloyales d’une part, et à ... More ≫

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La loi sur la protection des consommateurs et consommatrices de l’Alberta (Alberta’s Consumer Protection Act) contribue à protéger les consommateurs contre les pratiques déloyales d’une part, et à protéger les entreprises contre la concurrence déloyale d’autre part. La déclaration des droits des consommateurs de l'Alberta a été conçue pour aider les entreprises et les consommateurs et consommatrices à comprendre leurs droits et leurs responsabilités sur le marché albertain.

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Electricity and natural gas contracts

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In Alberta, you have options for how you buy natural gas and electricity for your home, farm or small business. You can sign a contract with an independent electricity and natural gas marketer or ... More ≫

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In Alberta, you have options for how you buy natural gas and electricity for your home, farm or small business. You can sign a contract with an independent electricity and natural gas marketer or you can choose not to sign a contract and receive energy at a regulated rate. This publication outlines the rules that electricity and natural gas marketers must follow under the Fair Trading Act and the Energy Marketing and Residential Heat Sub-metering Regulation. It also provides information about your rights and responsibilities as a consumer.

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Dealing with door-to-door sales

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Door-to-door salespeople sell everything from encyclopedias and magazines to home improvements. If a contract is signed, negotiated or concluded away from the seller’s usual place of business, it ... More ≫

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Door-to-door salespeople sell everything from encyclopedias and magazines to home improvements. If a contract is signed, negotiated or concluded away from the seller’s usual place of business, it is considered a direct sale. This fact sheet lays out the licensing requirements for direct sales, what should be included in a contract, cancellation rights and how to cancel a contract, and warning signs to watch out for when dealing with direct sales.

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Consumer bill of rights

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Describes Alberta's Consumer Bill of Rights, which was developed to help businesses and consumers understand their rights and responsibilities in the marketplace. The bill of rights outlines how ... More ≫

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Describes Alberta's Consumer Bill of Rights, which was developed to help businesses and consumers understand their rights and responsibilities in the marketplace. The bill of rights outlines how the Consumer Protection Act: ensures consumers are informed about products, services and transactions; keeps consumers safe from unfair business practices; gives access to a remedy when harmed; and ensures consumers have a right to protect their interests.

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Hiring a home inspector

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Before buying, you should know what condition the home is in and what repairs might be needed. Hiring a qualified home inspector to examine a home can help you to make an informed decision about ... More ≫

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Before buying, you should know what condition the home is in and what repairs might be needed. Hiring a qualified home inspector to examine a home can help you to make an informed decision about its condition. Some homeowners also have their place inspected so they can get any defects fixed under their new home warranty before it runs out.

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