All Resources

Information sheet. Submitting a compliment or complaint

Description

Client satisfaction is important to the Maintenance Enforcement Program (MEP). We try to make sure clients have the chance to tell us about good service and service concerns. Your feedback helps... More ≫

Description

Client satisfaction is important to the Maintenance Enforcement Program (MEP). We try to make sure clients have the chance to tell us about good service and service concerns. Your feedback helps us improve our service and make changes that better meet your needs.

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Information sheet. What to do if you cannot make your support payments

Description

When a court order or agreement is registered with MEP, the payment history is monitored. When a file is in arrears, MEP is required to pursue collection. To avoid collection action, penalties and... More ≫

Description

When a court order or agreement is registered with MEP, the payment history is monitored. When a file is in arrears, MEP is required to pursue collection. To avoid collection action, penalties and interest, a debtor can contact MEP to establish payment arrangements that address current obligations and any arrears.

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Family Support Order Services (FSOS) Active Dependents 2008-2017

Description

At each fiscal year end, provides the number of Maintenance Enforcement Program (MEP) and Child Recalculation Program (RP) files, the number of dependants who benefit from MEP, and the total... More ≫

Description

At each fiscal year end, provides the number of Maintenance Enforcement Program (MEP) and Child Recalculation Program (RP) files, the number of dependants who benefit from MEP, and the total amount of dollars collected for recipients of maintenance payments.

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Family Support Order Services (FSOS) Active Files 2008-2017

Description

At each fiscal year end, provides the number of Maintenance Enforcement Program (MEP) and Child Recalculation Program (RP) files, the number of dependants who benefit from MEP, and the total... More ≫

Description

At each fiscal year end, provides the number of Maintenance Enforcement Program (MEP) and Child Recalculation Program (RP) files, the number of dependants who benefit from MEP, and the total amount of dollars collected for recipients of maintenance payments.

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Family Support Order Services (FSOS) Total Dollars Collected 2008-2017

Description

At each fiscal year end, provides the number of Maintenance Enforcement Program (MEP) and Child Recalculation Program (RP) files, the number of dependants who benefit from MEP, and the total... More ≫

Description

At each fiscal year end, provides the number of Maintenance Enforcement Program (MEP) and Child Recalculation Program (RP) files, the number of dependants who benefit from MEP, and the total amount of dollars collected for recipients of maintenance payments.

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Information sheet. Responsibilities of the debtor

Description

It is the debtor’s responsibility to make payments on time according to the terms of the court order or support agreement. It is also the debtor’s responsibility to contact MEP to discuss any... More ≫

Description

It is the debtor’s responsibility to make payments on time according to the terms of the court order or support agreement. It is also the debtor’s responsibility to contact MEP to discuss any anticipated problems such as late payments. Changes of address, phone numbers or employment must be reported to MEP, as well as any changes in child status that the debtor believes may affect the child’s eligibility for support.

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Information sheet. Child status reviews

Description

Changes in a child’s circumstances may affect whether support is payable for them under the terms of the existing court order. This Information Sheet provides general information about how MEP... More ≫

Description

Changes in a child’s circumstances may affect whether support is payable for them under the terms of the existing court order. This Information Sheet provides general information about how MEP reviews child status, including when a child’s status changes before they reach the age of majority.

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Information sheet. Maintenance for adult children

Description

The responsibility to pay child support may not end when a child becomes an adult. Maintenance may be payable for a child even after they become an adult, depending on their circumstances and on... More ≫

Description

The responsibility to pay child support may not end when a child becomes an adult. Maintenance may be payable for a child even after they become an adult, depending on their circumstances and on the wording of the court order for their support. The purpose of this information sheet is to explain MEP’s policy on enforcing support after a child becomes an adult.

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Information sheet. Varying or changing your court order

Description

It is not possible for MEP to change the amount of support due and payable each month. If either the creditor or debtor wishes to change the amount of support paid, they will need to get a... More ≫

Description

It is not possible for MEP to change the amount of support due and payable each month. If either the creditor or debtor wishes to change the amount of support paid, they will need to get a variation to the court order. This information sheet outlines the process for doing this.

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Information sheet. Responsibilities of the creditor

Description

It is the creditor's responsibility to get a court order and provide any information that can assist MEP in securing payment. The creditor must respond to any changes in the court order that the... More ≫

Description

It is the creditor's responsibility to get a court order and provide any information that can assist MEP in securing payment. The creditor must respond to any changes in the court order that the debtor applies for and advise MEP of any changes in the creditor's address and phone numbers. The creditor must also keep MEP informed of any changes in the child's status (e.g. residence, education).

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