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Review of Alberta's response to the 2009 H1N1 influenza pandemic

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The influenza pandemic outbreak experienced in 2009 was recognized as an opportunity to review Alberta’s plans and preparedness and determine what could be improved in a future response to another... More ≫

Description

The influenza pandemic outbreak experienced in 2009 was recognized as an opportunity to review Alberta’s plans and preparedness and determine what could be improved in a future response to another pandemic or other public health emergency. The Health Quality Council of Alberta (HQCA) was asked to conduct a review of the Alberta response. The review focused on the activities of Alberta Health and Wellness, Alberta Health Services and Alberta Emergency Management Agency. The review revealed many good outcomes and commendable practices from Alberta’s response to the pandemic which should continue in future responses to public health emergencies. It also identified systemic shortfalls that limited Alberta’s ability to respond effectively. The report makes 18 recommendations to address these shortfalls.

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Satisfaction with health care services : a survey of Albertans, 2004 : final report

Description

In 2003 and 2004, the Health Quality Council of Alberta commissioned a survey of Albertans to determine their perception of the overall quality of health care services and satisfaction levels with... More ≫

Description

In 2003 and 2004, the Health Quality Council of Alberta commissioned a survey of Albertans to determine their perception of the overall quality of health care services and satisfaction levels with health care services they actually received in the province. This executive summary addresses the key findings of the 2004 survey and provides a comparison to the 2003 results.

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