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Filing a consumer complaint

Description

This publication explains how to file a complaint with Consumer Services and when an investigation may be opened, as well as other options available to consumers.

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High-cost credit and payday loan business compliance standards [2020]

Description

This document provides direction for businesses required to be licensed by the Consumer Protection Act under the High-Cost Credit Regulation and Payday Loans Regulation. Compliance with these... More ≫

Description

This document provides direction for businesses required to be licensed by the Consumer Protection Act under the High-Cost Credit Regulation and Payday Loans Regulation. Compliance with these standards is a requirement for the purposes of licensing in Alberta.

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