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Consumer Contact Centre Call Data

Description

This dataset shows the calls received by the consumer contact centre by date, type of inquiry (call code), self-reported postal code and constituency.

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Selling time share contracts

Description

The Time Share Contracts Regulation under the Consumer Protection Act has been expanded to include the sale of points-based time share contracts. The name has been changed to the Time Share and... More ≫

Description

The Time Share Contracts Regulation under the Consumer Protection Act has been expanded to include the sale of points-based time share contracts. The name has been changed to the Time Share and Points-based Contracts and Business Regulation. This publication outlines the three different classes of licences to describe the different types of time share contracts that can be sold, the security and contract requirements, and cancellation rights.

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Door-to-door sales of energy related products and services

Description

In response to scams in which individuals have approached homeowners misrepresenting themselves as Government of Alberta inspectors, the Government of Alberta has banned direct sales... More ≫

Description

In response to scams in which individuals have approached homeowners misrepresenting themselves as Government of Alberta inspectors, the Government of Alberta has banned direct sales (door-to-door) of furnaces and related products and services (including water heaters, air conditioners, windows, energy contracts and energy audits), effective January 1, 2017. This tip sheet provides information for consumers to help protect themselves from these scams, and explains how to file a consumer complaint.

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Converted property study requirements for developers

Description

This fact sheet is intended to assist condominium developers in complying with requirements for the process of preparing a converted property study (CPS). Developers must provide a completed CPS... More ≫

Description

This fact sheet is intended to assist condominium developers in complying with requirements for the process of preparing a converted property study (CPS). Developers must provide a completed CPS to a purchaser of a condominium unit that is in a building converted from a former use. The CPS replaces the building assessment report that was required prior to July 1, 2021.

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Operational review of the Real Estate Council of Alberta

Description

In January 2019, Service Alberta engaged KPMG to conduct a review to assess the Real Estate Council of Alberta's performance and overall state of operations. KPMG considered findings in light of... More ≫

Description

In January 2019, Service Alberta engaged KPMG to conduct a review to assess the Real Estate Council of Alberta's performance and overall state of operations. KPMG considered findings in light of common and leading governance practices for non-profit and regulatory entities of a similar scale, and provides advice in this report to the Minister on recommended actions to improve RECA’s operational effectiveness.

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Governance review of the Real Estate Council of Alberta

Description

In January 2019, Service Alberta engaged KPMG to conduct a review to assess the Real Estate Council of Alberta's performance against established criteria. KPMG considered findings in light of... More ≫

Description

In January 2019, Service Alberta engaged KPMG to conduct a review to assess the Real Estate Council of Alberta's performance against established criteria. KPMG considered findings in light of common and leading governance practices for non-profit and regulatory entities of a similar scale, and has provided advice in this report to the Minister on recommended actions relating to Council's governance.

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