All Resources

Who do I contact?

Description

This publication provides a quick reference to many of the contacts used by consumers and businesses.

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Cimetières et sépultures en Alberta

Description

Cette feuille d'information explique qui peut établir un cimetière, un columbarium ou un mausolée en Alberta, les règles entourant l'entretien des cimetières, les modalités d’inhumation d’une... More ≫

Description

Cette feuille d'information explique qui peut établir un cimetière, un columbarium ou un mausolée en Alberta, les règles entourant l'entretien des cimetières, les modalités d’inhumation d’une personne décédée, et qui peut contrôler la disposition de la dépouille mortelle d’une personne décédée.

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Achat de fournitures ou de services de cimetière en Alberta

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Feuille d'information sur la protection des consommateurs qui achètent des fournitures ou des services de cimetière, les exigences en matière de permis pour les personnes qui sollicitent ou... More ≫

Description

Feuille d'information sur la protection des consommateurs qui achètent des fournitures ou des services de cimetière, les exigences en matière de permis pour les personnes qui sollicitent ou concluent des contrats de prévoyance pour des fournitures ou des services de cimetière et ce qui doit se passer en cas de résiliation de contrat.

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Déclaration des droits des consommateurs

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La loi sur la protection des consommateurs et consommatrices de l’Alberta (Alberta’s Consumer Protection Act) contribue à protéger les consommateurs contre les pratiques déloyales d’une part, et à... More ≫

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La loi sur la protection des consommateurs et consommatrices de l’Alberta (Alberta’s Consumer Protection Act) contribue à protéger les consommateurs contre les pratiques déloyales d’une part, et à protéger les entreprises contre la concurrence déloyale d’autre part. La déclaration des droits des consommateurs de l'Alberta a été conçue pour aider les entreprises et les consommateurs et consommatrices à comprendre leurs droits et leurs responsabilités sur le marché albertain.

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Consumer bill of rights

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Describes Alberta's Consumer Bill of Rights, which was developed to help businesses and consumers understand their rights and responsibilities in the marketplace. The bill of rights outlines how... More ≫

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Describes Alberta's Consumer Bill of Rights, which was developed to help businesses and consumers understand their rights and responsibilities in the marketplace. The bill of rights outlines how the Consumer Protection Act: ensures consumers are informed about products, services and transactions; keeps consumers safe from unfair business practices; gives access to a remedy when harmed; and ensures consumers have a right to protect their interests.

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Cemeteries and burials in Alberta

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This information sheet explains who may establish a cemetery, columbarium or mausoleum in Alberta, the rules surrounding the maintenance of cemeteries, the ways in which a deceased person may be... More ≫

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This information sheet explains who may establish a cemetery, columbarium or mausoleum in Alberta, the rules surrounding the maintenance of cemeteries, the ways in which a deceased person may be put to rest, and who may control disposition of the deceased remains.

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Purchasing cemetery supplies or services in Alberta

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Information sheet explaining how consumers who purchase cemetery supplies or services are protected, licence requirements for persons who solicit or enter into pre-need contracts for cemetery... More ≫

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Information sheet explaining how consumers who purchase cemetery supplies or services are protected, licence requirements for persons who solicit or enter into pre-need contracts for cemetery supplies or services and what must happen in the event of a contract cancellation.

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Information sharing guide for social-based service design and delivery

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This guide introduces an overarching approach for accountable and effective information sharing that supports program design and delivery in the social-based services sector. It is intended for... More ≫

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This guide introduces an overarching approach for accountable and effective information sharing that supports program design and delivery in the social-based services sector. It is intended for decision-makers, information and privacy practitioners, policy development staff and program advisors, and legal advisors in government programs and services, health care organizations, contracted service provider agencies and other community agencies. It is recommended this guide be used with the companion Information Sharing Toolkit to understand how to operationalize information sharing best practices. (See RELATED tab for a link to the toolkit.)

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Information sharing toolkit for social-based service design and delivery

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This toolkit contains resources such as themed frequently asked questions and checklists and complements the Information Sharing Guide. (See RELATED tab for a link to the Guide.) These two... More ≫

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This toolkit contains resources such as themed frequently asked questions and checklists and complements the Information Sharing Guide. (See RELATED tab for a link to the Guide.) These two documents provide resources to help reduce the complexity that arises when applying different privacy legislation while planning and designing social-based services and programs. This toolkit is designed to support decision-makers and frontline service delivery staff within government organizations, health care organizations, contracted service provider agencies and other community agencies.

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Alberta's healthy aging and seniors wellness strategic framework 2002-2012

Description

Alberta's population is aging. The government, in collaboration with its partners, is actively planning to enable "seniors to be healthier to a more advanced age." The Healthy Aging and Seniors... More ≫

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Alberta's population is aging. The government, in collaboration with its partners, is actively planning to enable "seniors to be healthier to a more advanced age." The Healthy Aging and Seniors Wellness Strategic Framework is one of the projects of the cross ministry Seniors Policy Initiative (SPI). It builds upon the work of the Long Term Care Review Policy Advisory Committee (Healthy Aging: New Directions for Care) and the Government-Wide Study on the Impact of the Aging Population in Alberta (ALBERTA FOR ALL AGES: Directions for the Future).

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